Every week at Praxis, participants and alumni gather for Praxis Wednesdays, weekly group sessions designed to hone intellectual ability and build practical skills applicable to the professional world. These sessions cover everything from academic subjects — philosophy, history, and economics — to technical skills participants can use in their careers — such as writing, marketing, sales, communication, organization, and general business proficiency. Many weeks we’re joined by guest speakers, and other weeks we engage in open dialogue and debate.
This week, we welcomed serial Silicon Valley employee (and past manager of Praxis participants) Jeremy Malander to give a functional overview of working at a startup. Here’s the rundown!
“Trust. Do what you say you’re going to do. You don’t have to be superman. You just have to be trustworthy.” – Jeremy Malander
Call Title: Functional Overview of a Startup
About the Guest: Jeremy Malander has spent several years as a serial “ops and customer success” guy at numerous Silicon Valley-based startups. He has held individual contributor roles in over 7 business functions, developed teams from zero to as large as 65 people, and seen the successes and failures of over 10 early stage businesses in the high tech space.
In his time as Head of Customer Success at Pandadoc (a Praxis business partner), Jeremy had the opportunity to work and manage multiple Praxis participants. As a young startup employee early in his career and later working with young employees as a manager, Jeremy has a lot of insight on the struggles people face breaking into the startup world — and the misconceptions they hold about what the startup world is like.
Highlight Clip (in which Jeremy shares his experience working with Praxis participant and Pandadoc employee Kelly Hackmann):
About the Call: While every business is different, there are many similarities in organizational behavior and functional experiences. In this call, Jeremy broke down what to expect going into a startup — everything from what to look for in the interview process to how to crush it once you’ve gotten the job.
Jeremy then gave a functional overview of the various entry-level roles at a startup, including:
“Career progress can only be seen in hindsight. I can’t tell you enough how many times I’ve had these two year moments, where I’m like ‘I cannot believe that two years ago I was making a third of my salary,’ or ‘I can’t believe that two years ago I was packing boxes and shipping them out for marketing events.’ Things shift so much. Just keep your head down and try to have fun with it.” — Jeremy Malander