Founded in 2015, Telo is responsible for creating two business-to-business products.
OpenCNAM was built from the ground up to solve the challenges that phone carriers and telephony service providers have had with Caller ID services.
Their second product, EveryoneAPI, provides organizations of all sizes with the most complete and accurate data coverage in the industry. It converts nearly any phone number into actionable business intelligence that can be used for call tracking, identity verification, and fraud mitigation.
Telo is a wonderful business partner opportunity! Currently, there are 2 Praxis participants and alumni that work for Telo.
We talked to Brent, the COO of Telo, to ask him some questions about the company and why it is ideal for apprenticeship roles. Here’s what he had to say:
What’s the most exciting project going on at Telo right now?
On the product side, we are working on our next version of EveryoneAPI which features data-points that many Fortune 100 and 500 companies have communicated is among their immediate needs. As far as sales and marketing go, we are entering a sort of ‘Golden Era’ of growth and action. There are some new sales presentations, marketing collateral pieces, and web properties surfacing, which we have Cameron and Kaiden helping us with a lot, and our team has grown to include a few seasoned veterans who have many years of enterprise sales experience. If candidates show interest in joining, I would be happy to fill them in with more details! (*smile*)
What advice would you give someone just starting an apprenticeship?
My advice would be to demonstrate a willingness to learn and try new things in business and technology, even if it’s hard. The best way to do that is to roll your sleeves up and dive into a challenge head first. Show the folks at companies that you are willing to go further than most when it comes to learning.
At Telo, we look for people who have a bias for action. Everyone likes to participate when there is a nucleus of an idea in place. Not many people want to put in the work when the page is blank. Better still are those who can start and finish those efforts. It sets people apart from the herd — even if it’s something small. Being able to demonstratively show that characteristic helps companies see that they have a candidate who is ready to grow and willing to do their part to achieve growth.
We also interviewed Joe McNulty, CRO at Telo and former Head of Product and General Manager at Neustar. He has worked closely with Praxis participants and alumni at Telo.
What is your professional background and what made you excited to join the Telo team?
I’m fortunate to have many great years under my belt in product, sales, services, market development and customer success, with a majority of those years in business unit and functional leadership roles developing and executing growth strategies. The past 13 years has leaned heavily towards delivering data-driven products and analytics to Fortune 500 companies in financial, telecommunications, internet, education, entertainment and retail verticals. My early career was marked by project management, technology adoption and business consulting in healthcare and information security. The golden thread throughout my career is defined by a love of mentoring, building leadership throughout an organization, and delivering results as a team.
I’ve worked in several start-ups – but also in government and public companies – which has collectively shaped my perspective on what is important. That said, what has contributed most to my excitement across any of my career assignments happens to be what is most important to me: the people. The Telo team has been authentic, driven and downright smart since our first conversation. On top of that, they are agile, talented and are incredibly focused. How could anyone not be excited by that?
What types of opportunities does Telo offer to early-career professionals?
To put this into perspective, it is best to consider what drives us here – building great products that are easy to use while delighting customers. Within that simple mission sits several opportunities for contributing to Telo’s success while building a rock-solid career foundation. There are a number of opportunities to learn and grow in software development, product management, data analytics, sales, marketing and customer success. Moreover, relative to larger companies, each role at Telo presents the opportunity to learn at a faster pace, across more functions, with more direct exposure to seasoned leaders. In other words, it is a multidisciplinary liberal studies-like experience in the real world of technology and business.
Our last interview was with Praxis alumnus Cameron Hembree. Cameron is the Senior Sales and Support Specialist at Telo.
Why did you decide to do the Praxis apprenticeship program?
The Praxis apprenticeship offered me a unique opportunity to jump-start my career. I was specifically looking for a way to avoid unnecessary debt and the typical 4-year degree. It was also really important for me to build a community of like-minded peers that would hold me accountable. I found exactly that.
What was your role during your apprenticeship at Telo?
My first role at Telo was primarily customer service. I was at the front line of most customer interactions. By starting in a support role rather than jumping right into sales, it gave me the chance to immerse myself in the product and our business processes. The data and telecom industries are very technical and I don’t think I could have succeeded in sales without starting there first.
What was your favorite aspect of your apprenticeship? What was the most surprising?
The best part of the apprenticeship was being able to work alongside real entrepreneurs. I was able to watch, learn and contribute as we have grown and doubled the size of our team over the last year. Telo has been invaluable in my professional and personal growth.
The most surprising part was the amount of responsibility I was given at such an early stage. It was important for me to step up and quickly learn an attention to detail.
How has your role at Telo evolved since completing the program?
Since completing the program, I have been able to contribute far more in our sales efforts. Over time, I have been given more independence in communicating with our customers and I am now able to take the lead on new opportunities.
What advice would you give someone just starting an apprenticeship?
Find a company that is right for you, keep an open mind and work hard. We all have different expectations for what we want out of the apprenticeship, but don’t sell yourself short on this amazing opportunity.
Brent said it really well — “Chase ideals, not milestones.”