Why Customer Success is the Ultimate Launchpad for Your Career

What is Customer Success? “Sales generates customers, but customer service keeps them.” — Drake Powell Customer Success is one of the most important parts of a business. It’s the support the company offers to users (and sometimes potential users) of its product/service, and it’s the place where a customer’s technical problems and creative challenges get…

5-on-5: Failure

Many people are afraid of failure. But should they be? In this month’s 5-on-5, the Praxis team takes on a few questions about failing. What is the biggest failure you’ve experienced in your career so far? Drake Powell, Praxis Customer Service Associate When I worked for Google Nest doing technical support over the phone for…

College Alternatives: 2020’s Top Examples

College alternatives are rapidly expanding. Praxis is not the only option for today’s opt-outs! The entire education landscape is changing. College is dead, information is advancing faster than ever, and many individuals are realizing that the traditional path is not always the best path. While society chooses to focus on education reform from within, the…